Job Title

Customer Support executive – Wilmslow – Permanent

  • Position:
  • Salary: £17000 - £21000
  • Location:
  • Job ID: 09236
  • Applications: 0
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Job Description

Customer Support executive – Wilmslow – Permanent

Manchester Staff are currently searching for a Customer Support executive for one of our exclusive clients based in the Wilmslow area. Our client is a well established, secure and growing company. This is a full time permanent position.

The ideal Customer Support executive will have 2 years’ minimum Customer Support experience and be comfortable in a call centre environment.

About the role:

  • Liaising with both B2B and B2C customers.
  • Ensuring FCA compliance guidelines are met.
  • Setting up customer accounts.
  • Managing inbound customer queries via email and telephone.
  • Providing updates on open accounts to customers.
  • Manage complaints in a professional and understanding manner.
  • Ensuring that key accounts are kept updated.
  • Postal duties.
  • Ad hoc administration duties.

About the candidate:

  • Excellent organisation skills.
  • A Strong telephone manner.
  • Previous experience in a call centre.
  • 2 years’ experience in Customer Support.
  • Previous experience in a leasing, lender or brokerage environment.(Desirable but not essential)

The package:

  • £17,000 to £21,000
  • Full in house training.
  • Free onsite parking.

Please send your CV for immediate consideration either by clicking apply now or sending directly. This is an immediate requirement with interviews taking place over the next week.

Manchester Staff operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role. By applying for this role you accept our Terms and Privacy Policy which can both be found on our website. We take the security of personal data very seriously and by applying for this role you consent that we may hold your personal data on our database (CRM) for the purpose of finding jobs that could match your skill set. If we become aware of any other opportunities that could be of interest to you, we may let you know by either phone, email or SMS.

About Manchester Staff: 

Manchester Staff are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.
We can offer:
– Free support and advice to help you with your job search.
– Full interview support including a pre-interview call with a specialist consultant and coaching on interview tips and techniques.
– After placement support.

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Customer Support executive – Wilmslow – Permanent

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