Job Title

IT Support / Trainer

  • Position:
  • Salary: £22000 - £25000 + Benefits
  • Location:
  • Job ID: 10700
  • Applications: 0
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Job Description

IT Support / Trainer – EdTech Company – Manchester

Manchester Staff are currently searching for a Education Technology Trainer for one of our exclusive EdTech clients based in Manchester.

This is a full-time permanent position ideal for someone who is looking to work with an exciting start-up company that is rapidly growing.

The ideal candidate will have excellent computer and IT skills with 1st or 2nd line support experience.  They will be good problem solvers and fast thinking.  They also have experience picking up and making calls.

About the role:

  • Educating clients on the software.  Make an easy first time set up for clients.
  • Provide software support to clients.
  • Updating video and software support online.
  • Resolve complex helpdesk queries and quickly resolve issues.
  • Conduct webinars to assist clients.
  • Conduct software training for colleagues to assist with sales and marketing.

About the candidate:

  • Excellent IT skills.
  • 1st / 2nd Line support experience.
  • Problem solving skills and fast thinking.
  • Experience in making and taking calls with clients.
  • Webinar and training experience.
  • Target driven.
  • Graduate / post graduate in any discipline.

The package:

  • £22,000 – up to £25,000 after 3 months based on performance.
  • Laptop.
  • 22 days Holiday
  • Free car park.

Please send your CV for immediate consideration either by clicking apply now or sending directly. This is an immediate requirement with interviews taking place over the next week.

Manchester Staff operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role. By applying for this role, you accept our Terms and Privacy Policy which can both be found on our website. We take the security of personal data very seriously and by applying for this role you consent that we may hold your personal data on our database (CRM) for the purpose of finding jobs that could match your skill set. If we become aware of any other opportunities that could be of interest to you, we may let you know by either phone, email, or SMS.

About Manchester Staff:

Manchester Staff are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.

We can offer:

– Free support and advice to help you with your job search.
– Full interview support including a pre-interview call with a specialist consultant and coaching on interview tips and techniques.
– After placement support.

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IT Support / Trainer

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