IT support staff in manchester



Typical Job Roles

An apprentice working towards a qualification in IT can help your business by filling skills gaps in a support role in any size or type of organisation.  This framework concentrates on the application of IT to solve problems and increase productivity.

Typical job roles may include:

  • IT Clerk
  • IT/Web Technology Officer
  • ICT Technician
  • IT Support
  • IT Change Assistant
  • IT Clerk

Level 2 Qualification

When you employ IT apprentices in Manchester, Level 2 Is the most common starting point. This level is aimed at junior roles that will help your apprentice to develop their skills to become a valued team member. Level 2 should be considered when the range of software applications is limited, or the activities to be carried out are more basic and routine. Ideal really for a school leaver starting out in the industry.

Level 3 Qualification

Level 3 is aimed at apprentices who have already completed Level 2 and are looking to progress, or existing staff who already have knowledge and experience with IT support systems. The Level 3 IT Apprentice will be prepared for job roles requiring greater detailed knowledge and ability in the application of a range of software applications, and must be able to deal with new and unfamiliar problems. They will possess wide-ranging transferable skills and the ability to develop solutions to improve workplace productivity.

How long is the apprenticeship?

IT apprenticeships normally last for 12 months, sometimes more depending on the circumstances. Ideally at the end of the apprenticeship you can progress your apprentice onto a higher level, or offer a permanent position.  

How is it delivered?

In most cases all the training is done in house, on the job. This means that there will not be any college attendance, but this does vary depending on the training provider and your particular circumstances.

An apprenticeship assessor will visit the workplace every 6-8 weeks and spend around 2 hours with your apprentice. They will monitor them at work and make sure their job is covering all the elements of the NVQ criteria by looking at evidence. This can include observation, questions, professional discussion, IT assignments and looking at the work they have produced. Apprenticeships are real jobs, but it is up to the employer to provide the right training and provide a mentor to guide and support them.

Can I enrol our existing staff?

Of course you can! We can recruit new staff totally for free, but if you have existing staff who do not have official qualifications above Level 2, it will be possible to enrol your existing staff onto the course and acquire on-the-job training and a nationally recognised qualification.

The course is distance learning, so your staff will not have to attend college, an assessor will visit every 8 weeks to check up on their progress, making it a really convenient way to up-skill your staff. We can arrange all this for you, for free.

How much does it cost?

First of all our apprenticeship recruitment service is free of charge. In terms of training costs for 16-18 year old apprentices 100% of your training costs are covered by government funding. For 19-24 year olds the Government funds 50% of the training costs.

Due to our partnerships with training providers we may be able to negotiate a lower fee for 19-24 year olds, or waive the fee completely in some cases. Once we have your vacancy we will start negotiating with our training providers to keep the costs as low as possible for your business. We try our hardest to keep it totally free.

The other costs you need to consider are the apprentices wage of at least £3.30 per hour plus holiday entitlements as well as the costs relating to training your apprentice and providing a mentor to support them.


To see our apprenticeship FAQs click this text and scroll down to the FAQ section. If you have any questions at all, please feel free to contact us using the form, we would love to hear from you. Recruit IT apprentices in Manchester for free.




General Enquiries



Did you know?

According to e-skills UK published Technology Insights 2011 over 90% of new posts specifically require IT user skills; and advancing technology is arguably the most important step that can be taken to improve productivity across the whole economy.


Areas we recruit IT apprentices in Manchester:

Main Boroughs: Bury. Bolton. Manchester. Oldham, Rochdale, Salford, Stockport, Tameside, Trafford, Wigan.

Main Towns: Prestwich, Radcliffe, Ramsbottom, Tottington, Whitefield, Blackrod, Farnworth, Horwich, Kearsley, Little Lever, South Turton, Westhoughton, Blackley, Cheetham Hill, Chorlton-cum-Hardy, Didsbury, Fallowfield, Hulme, Moss Side, Newton Heath, Northenden, Ringway, Rusholme, Withington. Wythenshawe, Longsight, Chadderton, Shaw and Crompton, Failsworth, Lees, Royton, Saddleworth, Heywood, Littleborough, Middleton, Milnrow, Newhey, Wardle, Eccles, Walkden, Worsley, Salford, Irlam, Ordsall, Pendlebury, Cadishead, Bramhall, Bredbury, Cheadle, Gatley, Hazel Grove, Heaton Chapel, Heaton Mersey, Heaton Moor, Heaton Norris, Marple, Marple Bridge, Mellor, Reddish, Romiley, Audenshaw, Broadbottom, Denton. Droylsden, Dukinfield, Hattersley. Hollingworth, Hyde, Longdendale, Mossley, Mottram-in-Longdendale, Stalybridge, Altrincham, Bowdon, Hale, Old Trafford, Sale, Timperley, Urmston, Abram, Ashton-in-Makerfield, Aspull, Astley, Atherton, Bryn, Golborne, Higher End, Hindley, Ince-in-Makerfield, Leigh, Orrell, Standish-with-Langtree, Shevington, Tyldesley, Winstanley.


Keywords: Hire IT apprentices Manchester, Employ IT Apprentices in Manchester, Recruit IT Apprentices in Manchester, Hire IT apprentices Manchester